Galaxy S23: Enable/Disable Wi-Fi Calling (2023)

Galaxy S23: Enable/Disable Wi-Fi Calling (1)

by Mitch Bartlett 18 Comments

Wi-Fi Calling is an innovative feature that enables users to make and receive phone calls and text messages over a Wi-Fi network, instead of relying on traditional cellular networks. This technology works by converting your voice into digital data packets and transmitting them over the internet, allowing you to communicate seamlessly with your contacts. Wi-Fi Calling is compatible with most modern smartphones, including the Galaxy S23 lineup, and can be used with any Wi-Fi network, whether you are at home, in the office, or connected to a public hotspot.

There are several reasons you might want to use Wi-Fi Calling. First, it can greatly improve call quality in areas with weak or unreliable cellular signals, ensuring that your conversations remain clear and uninterrupted. Second, it can help you save on your phone bill, particularly when traveling abroad, as many carriers offer free or low-cost international calls over Wi-Fi. Additionally, Wi-Fi Calling can be a lifesaver in emergency situations when cellular networks are overwhelmed or unavailable, providing an alternative way to stay connected with your loved ones and seek assistance.

How to Enable Wi-Fi Calling on Samsung Galaxy S23

You can place calls from your Samsung Galaxy S7 over an available Wi-Fi network with the Wi-Fi calling feature. The feature is handy if you’re in a place with Wi-Fi and no voice signal. When this setting is set to “On”, your phone will automatically place calls over Wi-Fi if it is connected to a Wi-Fi network. You may notice much clearer, high-definition calls if connected to a strong wireless network. Enable or disable the feature with these steps.

  1. Open the Settings app on your Galaxy S23, S23 Plus, or S23 Ultra.
  2. TapConnections.
  3. SelectWi-Fi Calling.
  4. Wait a few moments.

Galaxy S23: Enable/Disable Wi-Fi Calling (2)

Provided that your carrier supports Wi-Fi Calling, this should be automatically enabled as soon as you tap the option in the Settings app. From there, the toggle will be enabled, and you’ll be taken to the Wi-Fi Calling settings. From here, you are able to make any changes or adjustments to yourRoaming network preferenceandEmergency Location Information.

How to Disable Wi-Fi Calling on Samsung Galaxy S23

  1. Open the Settings app on your Galaxy S23, S23 Plus, or S23 Ultra.
  2. TapConnections.
  3. Locate the Wi-Fi Calling option.
  4. Tap the toggle to theOff position to turn off Wi-Fi Calling.

Wi-Fi Calling on Galaxy S23 Not Working?

The first problem that you may encounter when trying to enable Wi-FI Calling on the Galaxy S23 could be that you don’t see the toggle or option for it. If this is the case, then there’s a chance that your carrier does not support Wi-Fi Calling on the Galaxy S23. While there’s no way to verify whether your carrier supports Wi-Fi Calling on the Galaxy S23 directly, you can always reach out to customer support in order to find out why it might not be available.

Perhaps just as important is that in order for you to enable Wi-Fi Calling on the Galaxy S23, Samsung recommends that the Wi-Fi network you are using features a “strong connection.” There’s a chance that you might be able to enable Wi-Fi Calling, but it doesn’t work as advertised. If this is the case, then you can try moving closer to the router or Wi-Fi access point.

If you’ve already verified that your carrier offers support for Wi-Fi Calling, but you still aren’t having any luck then there are a couple of steps you can take. The first of which is to simply restart both your Galaxy S23 and the Wi-Fi router that you are connected to. Obviously, this won’t be possible in the event that you are using someone else’s Wi-Fi connection, or are using the Wi-Fi at a coffee shop.

The other option you have, in order to try and get Wi-Fi Calling working appropriately is to reset the Network Settings on your Galaxy S23. And here’s how you can do so:

Galaxy S23: Enable/Disable Wi-Fi Calling (3)

  1. Open the Settings app on your Galaxy S23.
  2. Scroll down and tapGeneral Management.
  3. Scroll down again and tapReset.
  4. TapReset network settings.
  5. Tap theReset settings button.

Galaxy S23: Enable/Disable Wi-Fi Calling (4)

By resetting the Network Settings, all of your saved Wi-Fi networks and VPN connections will be completely removed. But this also resets that cellular connection on your device, which may help to improve the overall network connectivity of your Samsung Galaxy S23.

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(Video) Galaxy S23's: How to Turn On/Off Wifi Calling

Reader Interactions


  1. Helenix134 says

    On my S7 the order is click on the Phone icon, go to Settings (the screen shows as Call Settings), the Wi-Fi Calling button is at the bottom. It does not show up on any searches!

  2. RayDJ says

    Wifi Calling on my S7 Edge should appear under Settings on the Connections page.
    at the top is WIFI, then Wifi Calling, then Bluetooth, Visibility, etc.
    At first Wifi Calling is not visible, then I contacted Vodafone and eventually the Tech Team. They sent me a text (url) which I clicked and then checked settings, and as if by magic Wifi Calling appeared, and it worked. Sadly it stopped working next day and I spent another 3 hours on the chat line (takes 20 minutes to convince the 1st line support that they cannot do what you need, they I went through the whole thing again for 2-3 hours. The problem is, I do not have a mobile signal at home and the techies insist on sending me a text, or a verification code which I can only recieve if I run up the road 200m, to get a signal – and the session has probably timed out by the time I get back.. Anyway got the “patch” (text) and W-C started up again. The next day it had disappeared again, so once more jumped through hoops until I got to tech team – this time the guy reset “the network” (i.e. did not send a text) all done remotely, then told me to reboot phone and again W-C came back. Next Day gone again and despite me telling the tech guy to look at “the fault & solution from yesterday” he clearly did not, assuring me he would fix it, asked me to reboot, then reboot again, then remove Sim Card & reboot, then sent a text msg and it worked after about 4 hours “chatting”. The next day same again but the guy did look at the whole string of notes and sent me that text (probably within the hour) and then said he woult do something else (remotely) “to make the change permanent” This was MY GUY – he realised from the notes that the fix which most of the others had given me was clearly not staying put for more than a day or two. He told me he would pass that request to someone else, and so far (3rd day) I still have wifi calling.

  3. zanele says

    hi i dont have wifi calling on my S7 edge how can i get it

  4. Sue says

    same issue as Debbie and others. Once I moved to BT Mobile I no longer had the option to select wifi calling.
    BT Mobile assure me it is enabled. Not really used it before so it may have been as a result of November’s software upgrade or the move to BT Mobile/EE. The selection is not greyed out – it’s just not there. Any ideas?

  5. Debbie says

    (Video) Galaxy S22/S22+/Ultra: How to Enable/Disable WiFi Calling

    I have spent hours trying to get this set up, I had phone unlocked from previous provider, wifi icon is greyed out and there is no option for using to turn wifi calling in settings, we have no phone service so I need wifi calling, any help would be appreciated

  6. Kenneth Green says

    I have exactly the same issue as Rick Emmons

    “I have a S7 Samsung. At home my wifi works great. However, unlike most wifi areas, my S7 wifi does not work. In fact the WiFi calling icon is ghosted out. I’ve spent hours with Optus trying to figure out why this is. Every action that could be imagined I have tried multiple times unlocked several times even full factory reset. It was previously a Vodafone postpaid mobile now it’s Optus,,,, WiFi calling worked fine with Vodafone but now not with Optus. I have noticed regardless of what I do I keep getting the Vodafone build and apps restored even when I do factory reset, I suspect there is something set by the previous carrier at the firmware level that only the previous carrier can rectify.

  7. Ather says

    I have S7 and Version 6. I already mark on Wifi calling but unable to get notification or Wificalling symbol at top of screen

  8. Rick Emmons says

    I have a S7 Samsung. At home my wifi works great. However, unlike most wifi areas, my wifi does not work. In fact the WiFi calling icon is ghosted out. I’ve spent hours with Sprint trying to figure out why this is. Every action that could be imagined I have tried multiple times. My cell phone reception is especially crappy yet I need it for work. And work pays for Sprint only. So I need the wifi calling to work. Any thoughts as to where I can this problem too?

  9. Brian Reilly says

    It worked for years, now within a second after I turn it ON the switch slides left and it goes back OFF.

    (Video) Samsung Galaxy S23 Ultra How to Turn On Wifi Calling to Make & Receive Calls Over Wireless internet

  10. Ray says

    “Not all carriers allow Wi-Fi calling on their phones, so the setting may be removed.”
    Does this mean that if (as I suspect) I bought a brand new boxed S7 Edge, that was intended to be sold in another country (other than UK), it might not have wifi calling installed ?
    If so, can I get a patch or an app from Samsung to remedy this shortcoming?

  11. Ray says

    I have no “Wifi Calling” option on any of my S7 Edge settings. Been though every option.
    I believe I have a phone not configured for the UK market, and it seems fine in every way I need, except Wifi Calling. I just moved into a “mobile blackspot” so have to drive 1/2 mile down the road to get my voicemail, or make a call. Had to give clients my ex-directory landline or lose business – not a good week.
    It is an unlocked phone and I could get another, but these phones are not cheap, and the support is poor for a technology leader like Samsung. Surely they should provide a stand alone app to cover any shortcomings in their marketing strategy. Why would they advertise a phone that supports wifi calling, and then take it off – when the user cans switch it off themselves if not wanted. Doh !

  12. Ted says

    My S7 doesn’t appear to allow WiFi calling.
    In settings, that feature is subdued and doesn’t have a on/off selector. Is there a way to enable it?
    Original carrier was AT&T but it has been unlocked.

  13. john guarino says

    there is no on off for wifi. i want to use it but always a not at this time msg. been trying a long time. always same.

  14. Breeanna says

    How do I make the wifi calling notification go away?
    AT&T does not support wifi calling and I have AT&T but I don’t know how to make the notification go away.

    (Video) Galaxy S22/S22+/Ultra: How to Enable/Disable Wifi Calling

  15. jim says

    Yeah, I been doing that (wtf’s steps) every time the “Turn on WiFi Calling?” notification appears, which has been every day since maybe a week ago. But the notifications are an ongoing nuisance — I am continuously prompted to turn WiFi Calling on. The question is: How do you turn the “Turn on WiFi Calling?” NOTIFICATIONS off? (Sorry, I haven’t found italics on my keyboard.)

  16. Craig Brush says

    I have a S7 and continually get a notification to set up wifi calling. I have a AT&T pre paid plan so when I select it it tells me wifi calling is not available. I would like to clear/delete that notification from appearing on my screen but I cannot figure how to do it. Can you help?

  17. Sesh says

    Nothing is showing in my settings.
    What do I do?
    Is there any other way?
    Please help.

  18. wtf says

    1. Settings
    2. Applications
    4. Last option – Wi-Fi Calling – Tick on / off

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How do I turn on Wi-Fi calling on my Samsung S23? ›

Through the Quick settings panel:
  1. 1 Swipe down twice from the top of the screen to reveal the Quick settings panel.
  2. 2 Tap the Wi-Fi Calling icon to activate Wi-Fi calling.
  3. 1 Open the Phone app.
  4. 2 Tap the More options icon. ...
  5. 3 Tap Settings.
  6. 4 Tap the switch to activate Wi-Fi Calling.

Does S23 support Wi-Fi calling? ›

Turn Wi-Fi calling on or off - Samsung Galaxy S23 Ultra

Slide two fingers downwards starting from the top of the screen. Press the settings icon. Press Connections. Press the indicator next to "Wi-Fi Calling" to turn the function on or off.

How do I permanently disable Wi-Fi calling? ›

  1. Tap Settings from the app drawer. For Samsung Phones Running Android 10, tap Connections, then tap Wifi Calling.
  2. Tap Network & internet. For Samsung Phones Running Android 8.1 and below, tap Connections. ...
  3. Tap Mobile network.
  4. Tap Advanced.
  5. Tap WiFi Calling.
  6. Slide the toggle switch to turn WiFi Calling off or on.

How do I change my WiFi calling preferences on my Samsung? ›

Wi-Fi Calling settings

You can also set your preferences for making calls when your cellular network or Wi-Fi is unavailable. Navigate to and open Settings, then tap Connections, and then tap Wi-Fi Calling. On some carriers, you may need to tap Roaming network preference or When Roaming.

Why can't I turn off Wi-Fi calling on Android? ›

Disable Wi-Fi Calling on Your Android Phone

In Settings, select “Wi-Fi & Network.” On the “Wi-Fi & Network” page, tap “SIM & Network.” If your phone supports multiple SIM cards, select the SIM for which you want to turn off Wi-Fi calling. On the SIM page, toggle off the “Wi-Fi Calling” option.

Why can't I turn on Wi-Fi calling Samsung? ›

If you don't see the option to turn on Wi-Fi calling, that means your carrier probably doesn't support it. You can contact your carrier to verify, but if they don't support this feature you won't be able to make calls over Wi-Fi.

Does Samsung A23 have Wi-Fi calling? ›

Turn Wi-Fi calling on your Samsung Galaxy A23 5G Android 12.0 on or off. When Wi-Fi calling is turned on, you can make and answer calls using a Wi-Fi network when you're in an area with little or no network coverage.

Should Wi-Fi calling be on or off on Android? ›

Should You Keep WiFi Calling on All the Time? To make sure you get the best possible signal during mobile phone calls, keeping WiFi calling on is a good idea. If you are using a public WiFi network (at a cafe or hotel, for instance), the network's signal strength might not be as strong as at your home.

Does LTE support Wi-Fi calling? ›

These enhancements include Voice over LTE (VoLTE) and Wi-Fi Calling. Voice calls can now be made in one of two ways: utilizing the Nex-Tech Wireless LTE network (VoLTE) or connecting to a Wi-Fi network (Wi-Fi Calling). Calls will connect faster and be high-definition quality.

What are the disadvantages of Wi-Fi Calling? ›

Weak signal strength can result in poor voice call quality and dropped calls. Some devices don't support WiFi calling. You must have a smartphone with built-in WiFi calling capabilities. Most Android phones and newer iPhones support WiFi calling.

Why does Wi-Fi Calling automatically turn on? ›

The Wi-Fi calling feature may be enabled in your phone's settings. Due to the outdated version of the Android OS. Corrupted or incorrect network settings.

Does Airplane mode disable Wi-Fi Calling? ›

Mobile FAQ

No. service of Wi-Fi Calling cannot be used when your phone is in Airplane mode.

How to change Wi-Fi calling preferences to cellular preferred or cellular only? ›

To set your calling preferences:
  1. Click on Wi-Fi calling (not the green slider button)
  2. Click on Connection preferences.
  3. Choose from one of the options below: WiFi preferred—this will make the phone connect to WiFi when there is both cellular and WiFi.

How do I turn off Wi-Fi calling on my Samsung Galaxy? ›

Samsung Galaxy S21 5G / Galaxy S21 Ultra 5G - Turn Wi-Fi Calling On / Off
  1. From a Home screen, tap the. Phone icon. (lower-left). If unavailable, swipe up from the center of the display then tap. ...
  2. Navigate: Menu icon. Settings. .
  3. Tap the. Wi-Fi Calling switch. to turn on or off . If activating Wi-Fi Calling for the first time:

How do I manage Wi-Fi calling? ›

Turn on Wi-Fi calling
  1. Open the Phone app .
  2. Tap More. Settings.
  3. Tap Calls.
  4. Tap Wi-Fi calling. If you don't see this option, it's because your carrier doesn't support this feature. You can use Wi-Fi calling without a service on some carriers.

Why can't I turn on Wi-Fi Calling on Android? ›

If Wi-Fi calling still will not work on your Android phone, you may need to reset the device's network settings. To do that, follow these steps: Go to Settings > System > Advanced > Reset options. Tap Reset network settings or Reset Wi-Fi, mobile & Bluetooth.

Why wont it let me turn on Wi-Fi calling? ›

If you can't turn on or use Wi-Fi Calling, make sure that your carrier offers Wi-Fi Calling and that your devices have the latest software.

Why can't i turn on Wi-Fi calling S21? ›

Press the phone icon. Press the menu icon. Press Settings. Press the indicator next to "WiFi Calling" to turn the function on or off.

Does WIFI calling automatically switch to cellular? ›

Voice calls hand-off from LTE to Wi-Fi when the LTE connection gets weak/drops and the device is enabled for Wi-Fi Calling and a Wi-Fi network is available. Once the LTE connection is available, the Wi-Fi call automatically hands-off to LTE. Does this answer your question my friend.

What is code to enable wifi calling? ›

If you're unable to see “Make calls using Wi-Fi” option under SIM settings, you may need to turn it on with a specific key code. Go to the Phone dialer, and dial the following: *#*#4636#*#* On the new page that appears, select Phone info 1.

Does Samsung WiFi calling use data? ›

One of the biggest pros of using WiFi for phone calls is the fact that it won't affect your cellular data allowance at all. As long as you have an iPhone or Android phone — and your carrier and cell phone plan support WiFi calling — you're all set to make calls even when your cell signal strength is weak.

Which Samsung models have WiFi calling? ›

Samsung Galaxy S20 FE 5G. Samsung Galaxy S21 FE 5G. TCL 30 Z.

Is WiFi calling a good idea? ›

It can improve call quality, but Wi-Fi calling can also extend your phone's battery life, as weak cell signals cause your phone to use more power to boost the connection. Updated January 2023: We updated the instructions for Wi-Fi calling on Android phones.

How do I turn off Wi-Fi Calling on my Samsung Galaxy? ›

Samsung Galaxy S21 5G / Galaxy S21 Ultra 5G - Turn Wi-Fi Calling On / Off
  1. From a Home screen, tap the. Phone icon. (lower-left). If unavailable, swipe up from the center of the display then tap. ...
  2. Navigate: Menu icon. Settings. .
  3. Tap the. Wi-Fi Calling switch. to turn on or off . If activating Wi-Fi Calling for the first time:

Can you turn off Wi-Fi Calling on Samsung? ›

Android – how to turn off WiFi calling

From the home screen open your Settings app. Select Connections. Go to Wi-Fi Calling and toggle it off.


1. How to Turn on WiFi Calling on Samsung Galaxy Phones - S20 A51 A71 A50 A70 and More
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2. Samsung S23, S23 S23 Ultra How To Use WiFi Calling
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4. Galaxy S23's: How to Set Wifi Calling Preference to Wifi / Mobile Data Network Preferred
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